No matter how large or small your emergency calling contact
list, keeping your first responder, contact and human resource databases
up-to-date is time consuming, tedious and costly.
- You cannot afford to be missing vital contact information of key
individuals in a time of crisis
There is An Affordable
VoiceGates Contact Manager operates using its advanced Dialing
Engine technology: the same Dialing Engine that powers
The Emergency Response, our Emergency Preparedness and Business Continuity
emergency planning and automated dialing system.
The Contact Manager will enable you to be proactive in automating
the validation and update process of all your database contact information
- Contact Name
- Mailing Address
- Five Telephone Numbers
- Fax Number
- E-mail Address
- Pager Numbers
How Does It Work?
Setting it up is easy. Simply import your personnel or contact databases
into The Emergency Responses powerful database configuration
Create a sub group of the contacts you would like
Click a button and launch a contact verification-dialing
program. The Emergency Response will call, contact and verify
all the names and contact information in your sub-grouped (or entire)
IS IT SECURE?
If needed, PIN numbers can be used to authenticate the person who answers
our call is the correct contact person. That person can confirm or amend
their contact information right then on the same phone call!
- No need to have them call another number and tie up valuable human
resources to complete the update process
The called party receives a pre-recorded message requesting confirmation
of name, address, telephone numbers -both primary and secondary and
alternate-fax number, pager number and e-mail address.
- The Contact Manager will even speak to the called party in their
language of choice - English or French Canadian
Updates Made Easy:
If all data base information on record is accurate: the called party
will Press 1 after each query. The call is over, and you
know you have current contact information on file for that person.
If any of the information provided is inaccurate: the called party will
Press 2 and amend their contact numbers or information.
-Now you know this persons information is up-to-date
Data Base Managers Reports:
All updated records will be saved in a system update report for the
data base manager, or system administrator, to review and export to
other human resource management software should they choose to do so.
All calls not completed, where the person answering was not the intended
contact; or, the call did not go through because of inaccurate dialing
information, will also appear in an exception report for the data base
manger to review.
This empowers date base managers to identify missing or inaccurate contact
information and take proactive steps to follow-up on the missed contacts
and obtain updated information from other sources.
-VoiceGates Contact Manager will ensure that your
contact data base lists are always up-to-date
The Contact Managers powerful, easy to use, Windows* based platform
delivers a fast return on investment in one affordable, desktop solution.
Coming soon to the Contact Manager
Privacy of information protection tools.
*TM are property of their respective tools
For additional information about Contact Manager from VoiceGate call
1-800-668-2387 / 416-747-1833
or email firstname.lastname@example.org